Shipping policy

Processing Time 

Orders are processed within [1-2] business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates 

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: [X-X] business days
  • Expedited Shipping: [X-X] business days

Shipment Confirmation & Order Tracking 

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

Shipping Restrictions 

We currently ship to addresses within the [United States / list regions]. We do not ship to P.O. boxes.

Damages 

The Velvet Paw is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.