Shipping policy
Processing Time
Orders are processed within [1-2] business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [X-X] business days
- Expedited Shipping: [X-X] business days
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
Shipping Restrictions
We currently ship to addresses within the [United States / list regions]. We do not ship to P.O. boxes.
Damages
The Velvet Paw is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.